Project overview
Client, Roberts and Roseberry
Location, Murton, County Durham
Date, 29 August 2025
We completed a comprehensive utility search for a retail outlet expansion in Murton. The enquiry was prioritised due to an urgent programme. Coordinates and nearest postcode data were shared with all operators, and a fifty metre buffer was used to ensure full coverage.
Scope and process
- Compiled and issued plan enquiries to statutory undertakers and telecoms providers
- Included a fifty metre buffer around the site boundary
- Tracked responses from all affected and unaffected providers
- Collated official plans and safety notes into a single site pack
Who we engaged
Key asset owners with affected apparatus in the search area included,
BTGTCNorthern PowergridNorthern Gas NetworksNorthumbrian WaterVirgin Media
We also received confirmations of no known apparatus from,
Bring EnergyCityFibreColtDurham CouncilESP UtilitiesLumen TechnologiesMBNLSky UKSotaUtility AssetsVerizonVodafoneZayo Group
Plain language report, included with every pack
Alongside raw plans, we supplied a short report that translates technical responses into clear actions for designers, site managers and clients. This includes,
- Where utilities are present within or near the boundary, with simple maps
- Any special safeguards noted by operators, for example trial holes and hand dig zones
- Immediate next steps, permits and contacts
- A summary table that anyone on the project can follow
Deliverables
- Utility Provider Tracker with dates and references
- Affected plans for gas, electricity, water and telecoms
- Unaffected confirmations for non present assets
- Plain English summary report with actions and next steps
At a glance
- Turnaround: Expedited
- Search buffer: 50 metres
- Site area: Multiple coordinates supplied
Contact
info@digsure.co.uk
0800 098 2605