Carrow Road - 24 Hour Turnaround Case Study

Fylands overview

Project overview

Client: Norwich Council

Location: Carrow Road area, Norwich, Norfolk

Date: May 2025

A rapid city edge search to inform early planning at Norwich Riverside, calling for a complete picture of existing services, an assessment of likely diversions, and a pack the whole team could understand, all within twenty four hours.

Scope and process

  • Issued comprehensive enquiries to regional undertakers and telecoms operators
  • Fifty metre buffer to pick up apparatus near the site boundary and river crossings
  • Response tracking and escalation to maintain the timetable
  • Single consolidated pack with a clear, accessible summary

Who we engaged

Key asset owners with affected apparatus in the search area included,

UK Power NetworksAnglian WaterCadent GasBTVirgin MediaCityFibre

We also received confirmations of no known apparatus from,

Verizon BusinessLumen TechnologiesColtUtility AssetsZayo Group

Plain language report, included with every pack

Alongside raw plans, we supplied a short report that translates technical responses into clear actions for designers, site managers and clients. This includes,

  • Where utilities are present within or near the boundary, with simple maps
  • Any special safeguards noted by operators, for example trial holes and hand dig zones
  • Immediate next steps, permits and contacts
  • A summary table that anyone on the project can follow

Deliverables

  • Combined PDF utility pack with a contents index
  • Provider Tracker with acknowledgements and plan dates
  • Affected plans for gas, electricity, water and telecoms
  • Unaffected confirmations for transparency
  • Plain English report with permits, constraints and contacts

Technical Specifications

  • Turnaround: 24 hours
  • Search buffer: 50 metres
  • Site area: Circa 5.6 hectares
Start a new comprehensive search

Contact

info@digsure.co.uk
0800 098 2605